Category: Transformation

  • Getting to Transformation

    At least a few times a year I am asked by a senior healthcare leader, “How can I systematize innovation?”.  And while I’ve been privileged to lead and execute innovation at Kaiser Permanente, Hopelab, and the Innovation Learning Network, never I have been able to articulate as thoroughly as the WISH 2018 Design in Health […]

  • Riding the Curve

    It really wasn’t that bad. Not nearly as rough as I predicted. And THAT is a damn good reminder about the nature of change. Planning for it, thinking about it, and worrying about it are the painful parts. Going though it is almost mechanical. And reflecting on it in the past tense is almost always […]

  • (Some) Takeaways on Innovation Capability Building

    It comes down to the human experience, passion and real needs. My three takeaways from an evening conversation between Edward Boudrot of Optum, Adam Dole of Better and myself of KP’s Innovation Consultancy/ILN hosted by Continuum’s Augusta Meill in Boston on June 2. (See Continuum’s Summary of the event here.) Impressive was Edward’s exploration of people […]

  • Go For No!

    There* was a palpable change in the room. The previous hour ILNers were transfixed in the School for Health & Care Radicals, exploring the differences between rebels and troublemakers. The discussion was fascinating: rebels have a natural energy of change, a “what can we do together?” attitude, and a greater good perspective. The troublemaker on the […]