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The Big Bold Future


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Wow. The Autumn 2011 Innovation Learning Network InPerson Meeting was a chaotic magical dream state. I am not quite sure if I’ve woken back up. 150 innovators and leaders from around the country gathered to build the future of healthcare. The theme was complex yet simple: connected health. And it encompassed broad reaching policies and deep, yet to be developed technologies.

We sent the innovators on an innovation safari on Day 1 to fifteen extraordinary SFBay organizations. We exposed them to 10 super cool technologies and concepts in a progressive lunch (we paired finger foods with technology…and wow was that a cool way to learn!). And then we gave six hours to brainstorm and prototype healthcare in 2031.

From SmartBathrooms and SmartSupermarkets, to a Healthcare Political Party and friendly cloud computing the future were as brilliant as they were diverse. All gave us a glimpse of what we know is to come.

Now the hard work: dragging 2031 as fast as we can to the present. Our innovators will coalesce around the most promising ideas, the ones were passion is high and collaboration is needed….and do something about it. Stay Tuned!!

Finally a special thanks to my home Kaiser Permanente and to my dear friends the California Healthcare Foundation. We co-hosted and sponsored this event.

Playful and Messy


Christine Richter and Chris McCarthy being playful and messy. 😉

Christine Richter and I just finished presenting a very special WebEx on KP’s innovative nurse shift change called Nurse Knowledge Exchange Plus (NKEplus). The format of the WebEx was a new feature of the Innovation Learning Network to help diffuse innovation across systems. This blog post is not about that, but about one question that really caught my attention:

“what special skills does your group bring to implementation? Meaning what would we be missing if we tried to implement without you?”

The answer is “being playful and messy”. Too often when implementing new stuff, the “serious factor” rises exponentially. There is pervading sense that all must go right and tolerance for the imperfection plummets. And this is exactly what we combat when we implement new ideas. We try to help the end user and management take on a playful and messy attitude. Get them to smile, laugh and stumble….laugh again, and get it a little more right. Official permission for playfulness goes a long way: stress is reduced, and users become more perfect, faster.
So give it at try. You will be amazed at the serious results from being truly playful.

(and smile).

For those of you interested in implementing NKEplus you can signup and get more info here: http://goo.gl/FhwW8

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