Category: Design

  • Eulogy for Ruth M Ferrera (1941 – 2012)

    This blog is usually about design; today its about family. My Aunt Ruth passed on Sunday, and i was honored by being asked to give her eulogy. With this honor came the burden of asking questions about her life to those who loved her deeply – her siblings, her children, and her grandchildren. Although painful […]

  • CareAnywhere: an African Adventure

    Zambia @ Safari Camp / 4 July @ 8pm: “its called what?!?!” The two fellow travelers, who also happend to be doctors, were in agreement that if I go SCUBA diving in Lake Malawi that I should seek treatment for a water parasite called schistosomiasis. Zambia @ Airport / 5 July @ 10am: Using m.kp.org * on […]

  • Alternatives

    Choice is a good thing. But it is rare that alternatives are ever fully explored. I think it has something to do with the speed at which we are expected to get to the answer. Time is money and the clock is ticking. How could I ever explore alternatives? The power of the alternative is […]

  • A Live Google Session

    I woke up Sunday morning, Mother’s Day, feeling off…very off. My throat was razor-blade sore and feeling achy. It also happened to be the day of my soon-to-be Godson’s Christening. Somehow I made it through the ceremony, but at the party afterwards it started to get worse. Now I have to tell you, at the […]

  • Insights 2011 – a recap of all things ILN

    Each year, my organization the Innovation Learning Network compiles a “best of” from the previous 365 days. I am thrilled to share this work with you. Highlights include: gamification analogous observation care in 2031 a few cool tools for research and group interactions The PDF is free (and green!); however if you would like a […]

  • Touch the Insight Part 2

    The wait is over. Here is the long promised conclusion to Touch the Insight. Recall, that that posting was about an attempt to use physical prototyping not to get to a solution but to better understand the complexities in a challenge.  And I happy to report that it was not a flop.  Turns out that […]

  • The Big Bold Future

    Wow. The Autumn 2011 Innovation Learning Network InPerson Meeting was a chaotic magical dream state. I am not quite sure if I’ve woken back up. 150 innovators and leaders from around the country gathered to build the future of healthcare. The theme was complex yet simple: connected health. And it encompassed broad reaching policies and […]

  • Touch the Insight Part 1

    We’re trying something totally new (for us) and totally cool (to us). Rather than prototyping solutions (which is the norm), we are prototyping insights. Same pathway, very different outcome. Solution pathways are meant to solve the problem or create new business opportunities. Insight pathways are meant to assist an organization in deeply understanding the issues […]

  • Oh Behave!

    No, this is a not about Austin Powers. This is about the tiny little things that cause us to move through our days seamlessly.  They are our little patterns and rituals that make our complex lives seem almost mindless.  Here is how I get to the gym each morning:   I wake up at 4:45am.  I […]

  • The Play Bow

    I had the good fortune to see Barry Kudrowitz share his insights on how play can/should influence every step of the design process. And the myriad of games that just might stimulate different phases of your work from Pictionary & Apples to Apple to Legos and Taboo, each triggers different (and happy) insights. Perhaps my […]