Category: Ethnography
-
The Lowly and Mighty #Anecdote
There is a mantra that I’ve been hearing: “No data without stories, and no stories without data.” At first blush, this sounds awesome. It honors the art of storytelling; elevating it to the powerful level of data. And it also helps the storyteller fully grasp the power of data; their stories now pack a powerful […]
-
Oh Behave!
No, this is a not about Austin Powers. This is about the tiny little things that cause us to move through our days seamlessly. They are our little patterns and rituals that make our complex lives seem almost mindless. Here is how I get to the gym each morning: I wake up at 4:45am. I […]
-
Don’t Forget the Humans
Last fall, my partner in crime, Christi Zuber and I had the opportunity to present on why we think human-centered design is so important…and so huge for healthcare. In an amazing event designed by Adaptive Path, UX Week took many of us on a journey of exploration, from comics to starships and behavior to dancing. […]
-
Hello Soup!
“Hello!” we called out in Vietnamese biking through the countryside. Over and over again….shop owners would wave, children would giggle and shout back. And many would have a good belly laugh at the foreigners peddling through their town. As least that is what we thought. Turns out that we weren’t cheerfully greeting folks with “hello!”, […]
Chris McCarthy 