Category: Behavior

  • An Americanized British Import

    It was just over two years ago (in Dec 2012) that I heard that employees were pledging to make healthcare better. At the Institute for Healthcare Improvement Forum in Orlando, Helen Bevan of the UK’s National Health Service (NHS) talked about being a healthcare radical. She shared that employees all over the NHS were committing […]

  • Pissed Off Operating Systems: The Clash of Culture and Behavior

    I’ve had the strangest experience returning to my hometown Springfield Massachusetts. I have not been back here for more than a couple of days at a time usually around the holidays.  However this trip I settled in for a full three weeks, and have noticed some odd behaviors emerging in the general population. 1)   people […]